Question 1

Is VITRA suitable for sensitive skin?

Accepted Answer

Yes. Every formula is designed with sensitive, reactive and rosacea-prone skin in mind — fragrance-free and dermatologist-friendly.

Question 2

Are your products vegan and cruelty-free?

Accepted Answer

Absolutely. All VITRA products are 100% vegan and never tested on animals.

Question 3

Where are your products made?

Accepted Answer

VITRA products are formulated and bottled in the United Kingdom to the highest quality standards.

Question 4

How long until I see results?

Accepted Answer

Most customers notice calmer, more hydrated skin within 2–4 weeks of consistent daily use. Results may vary between individuals.

Question 5

Can I use VITRA with other actives?

Accepted Answer

Yes. Our Centella serum layers beautifully with retinol, vitamin C and exfoliating acids — always introduce one new active at a time.

Question 6

How long will my order take?

Accepted Answer

UK orders ship within 1–2 business days and arrive in 2–4 working days. International delivery available at checkout.

Question 7

Can I return a product?

Accepted Answer

Yes. Unopened items can be returned within 30 days. See our Returns Policy for full details.

Frequently Asked Questions